Privacy Policy

DoSchooling Privacy Policy

Last Updated: August 31, 2025

DoSchooling (“we”, “our”, “us”) operates a cloud-based School Management System to support schools, teachers, students, and parents in managing educational processes efficiently. We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, store, protect, and share your information in compliance with applicable laws, including India’s Digital Personal Data Protection Act (DPDP) 2023.

1. Information We Collect

We collect only the information necessary to provide and improve our services:

  • Personal Information: Name, email address, phone number, and postal address (for account holders such as school administrators, teachers, or parents).
  • Institutional Information: School name, registration/EIIN number, branch details, and other organizational data.
  • Academic Information: Student details (e.g., class, roll number, attendance records, exam results, fee payment details) provided by schools.
  • System Usage Data: Login timestamps, browser and device information, IP addresses, and system activity logs.

2. How We Use Your Information

We use the collected information to:

  • Create and verify user accounts for secure access.
  • Provide core school management features (e.g., attendance tracking, fee management, report generation, communication tools).
  • Send system-related updates, notifications, and transactional emails (e.g., password resets, account updates).
  • Offer customer support and resolve issues.
  • Monitor and enhance system performance, security, and user experience.
  • Comply with legal obligations (e.g., responding to lawful requests from authorities).

3. Data Protection

We prioritize the security of your data:

  • All data is stored on secure, encrypted servers hosted by trusted cloud providers.
  • We use SSL/TLS encryption to protect data during transmission.
  • Access to sensitive information (e.g., student, teacher, or parent data) is restricted to authorized personnel only.
  • Regular security audits and updates are conducted to safeguard against unauthorized access or breaches.

4. Data Sharing

We do not sell, rent, or share your personal or institutional information with third parties, except:

  • Legal Requirements: When required by law, such as court orders, government requests, or obligations under the DPDP Act 2023.
  • Trusted Service Providers: Limited data may be shared with third-party providers (e.g., AWS for cloud hosting, SendGrid for email delivery) solely to enable system functionality. These providers are bound by strict confidentiality agreements.
  • School-Authorized Sharing: Schools may share certain data (e.g., student reports) with authorized users (e.g., parents) within the platform as per their settings.

5. Cookies and Tracking

We use only essential cookies to:

  • Maintain user sessions for seamless access.
  • Monitor system performance and user preferences.
  • Analyze usage patterns to improve our services.

You can disable cookies in your browser settings, but this may affect features like auto-login. We do not use third-party cookies for advertising or tracking purposes.

6. Children’s Privacy

We take special care to protect children’s data:

  • We do not directly collect personal data from children under 13.
  • Student data is provided and managed by school authorities, who are responsible for obtaining parental consent as required by the DPDP Act 2023 or other applicable laws.
  • Student data is processed securely and used solely for educational purposes.

7. Your Rights

Under the DPDP Act 2023 and other applicable laws, you have the following rights:

  • Access: View your personal data via your account dashboard.
  • Update: Modify your profile information in the platform’s settings.
  • Delete: Request complete deletion of your account and data by emailing support@doschooling.in with your account details. Deletion requests are processed within 30 days.
  • Restrict Processing: Request restrictions on how your data is used, subject to legal obligations.
  • Data Portability: Request a copy of your data in a structured, machine-readable format. Schools may request an export of institutional and academic data before deletion for record-keeping purposes.

8. Data Retention

We retain your data only as long as necessary:

  • Active Accounts: Data is retained while the account is active.
  • Inactive Accounts: Data associated with inactive accounts is deleted within 90 days unless otherwise requested.
  • Backups: System backups may retain data for up to 6 months for recovery purposes, after which they are securely deleted.
  • Data Export for Schools: Schools may request a full data export before deletion to maintain records, subject to verification.

9. International Data Transfers

  • Data may be stored on servers located in India or other secure regions.
  • By using our services outside India, you consent to the transfer of your data as described in this policy.
  • We ensure all data transfers comply with the DPDP Act 2023 and other applicable regulations, using safeguards like Standard Contractual Clauses where required.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be communicated via:

  • In-system notifications within the DoSchooling platform.
  • Email alerts to registered users for significant changes.

The latest version is always available at https://doschooling.in/privacy.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

We aim to respond to all inquiries within 7 business days.

Note: By using DoSchooling, you acknowledge that you have read and understood this Privacy Policy.